Contact Us

The Free Tarot · Support & Inquiries

Support Email

support@thefreetarot.com

Typically replies within 2 business days

✉ Email Support

What to include

The email address linked to your account.
For billing, refund, or subscription inquiries: your order ID (from your payment receipt or subscription portal), plus the charge date and amount.
A brief description of the issue (screenshots welcome). Never send your password or full card number.

Billing, Refunds & Cancellation

Cancel anytime: sign in to My Account → “Manage / Cancel Subscription” to cancel online in the subscription portal. Your access continues until the end of the current period.
Invoices & payment methods: available in the subscription portal.
Refunds: request a full refund within 7 days of an initial charge or renewal—see our Refund Policy. If a charge looks unfamiliar, please email us first so we can help.

Operator

SUN CHEN (Individual Operator) · https://thefreetarot.com
Support is provided via email only.